Privacy Policy

Privacy Policy

This policy is effective on 1st February 2019.


This is the website of Young Living Essential Oils.


Young Living Philippines (“we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy tells you how we collect, use, store, transfer and disclose your personal information. By providing your information, you agree to your personal information being processed in accordance with this Privacy Policy, as amended from time to time.


In this Privacy Policy, a “member” refers to any individual that has signed up as an independent distributor to participate in the Young Living compensation plan.
Our postal address is:
Young Living Philippines, LLC – Philippines Branch
12F Twenty-Five Seven Bldg.
25th Street corner 7th Ave, McKinley
Bonifacio Global City, Taguig
Metro Manila
Philippines


We can be reached via e-mail at custserv.ph@youngliving.com, or you can reach us by telephone at our toll-free line Globe Network Toll-Free: 1-800-8976-3524 or Smart & PLDT Network Toll-Free: 1-800-1118-0022.

By using our website, you are agreeing to be bound by the following policies in regards to collection and privacy of personal data:


Recognition, Collection, and Uses of Personal Data
When you visit our webpage, our web server automatically recognizes only your computer's domain name, but not your e-mail address or any other personally identifiable information. This renders your visit virtually anonymous, unless you log in to one of the controlled-access areas of our site or otherwise volunteer other personal information (such as survey information and/or site registrations, name and address, telephone number, fax number, and payment information). We may also collect anonymous aggregate information on what pages you and other consumers access or visit; user-specific information on what pages you or other consumers access or visit; and any information volunteered by you, the consumer, in connection with our business.
The aggregate information we collect is used for many different purposes in order to serve you better. Among these purposes are to improve the content of our webpage; to customize the content and/or layout of our page for each individual visitor; and to notify consumers about updates to our website.
If you provide Young Living with your personal data, you hereby agree that we may collect, store, process, disclose, access, review and/or use personal data in order to provide services to you in relation to this Website and/or any other administrative or operational purposes.
In connection with the above, we may disclose, transfer, and jointly use your data with our subsidiaries and affiliated entities. In addition, we may disclose your data to external parties only if such disclosure is necessary to provide you with the services you have subscribed to, and only to the extent necessary.
Save as aforesaid, we will disclose personal data we have collected only when legally required to do so at the request of governmental authorities conducting an investigation and/ or pursuant to an order of court; to verify or enforce compliance with the policies governing our website and applicable laws; or to protect against misuse or unauthorized use of our website. Certain information about you may be available to authorized distributors, who can view information regarding the product order history, names, and addresses of distributors or customers in their own downline, but payment information you may give us in the course of ordering our products will be disclosed only to necessary Customer Care Department staff to fulfill your order, and will never be available to an outside third party for any reason but a legal investigation. Social Security Taxpayer Identification or other form of identification numbers may also be collected from you upon sign-up as a Young Living distributor but will only be used in accordance with Internal Revenue Service policy—they will not be available to anyone else for any other purpose.
Your personal data may be transferred, stored and/or processed in the United States of America or any country or territory outside the United States of America and you consent to any such transfer, storage and/or processing of your personal data to any foreign jurisdiction. We will however ensure that any party to whom we transfer your personal data to provides to such personal data a standard of protection at least comparable to the protection under the applicable data protection laws of the United States of America and/or any applicable local laws.


Use of "Cookies"
"Cookies" are short strings of information that are collected upon your visit to our site in order to enhance your web-browsing experience. We use cookies to store visitors' preferences, such as items placed in your online shopping cart, in order to make your interaction with our site more personal. Web browsers can be modified in order to prevent cookie collection; however, this may impact your browsing activities. If you wish to prevent the collection of cookies, the "Help" portion of your browser will give instructions on how to disable this feature.


Use of Your E-Mail Address and Opting Out
When you become a member of Young Living Essential Oils, you supply an e-mail address and choose to not opt out of receiving e-mail communications from Young Living and/or if you sign up to receive e-mail communications from Young Living via another format, you may receive periodic e-mails from us or from select trusted third-party vendors only with information on new products, services, upcoming events, or other topics. If you do not wish to receive such e-mail, please let us know by calling our Globe Network Toll-Free: 1-800-8976-3524 or Smart & PLDT Network Toll-Free: 1-800-1118-0022 or sending your request to us via e-mail (custserv.ph@youngliving.com) or postal mail at the addresses at the top of this page.
When making your request, please provide us with your exact e-mail address, so we can accurately fulfill your wishes.


Use of Your Postal Address and Opting Out
If you supply Young Living with your postal address, you may receive periodic mailings from us or from select trusted third-party vendors only with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the above telephone number or by sending your request to us via e-mail or postal mail at the addresses at the top of this page.
When making your request, please provide us with your exact name and address, so we can accurately fulfill your wishes.


Use of Your Telephone Number and Opting Out
Persons who supply us with their telephone numbers online may receive periodic telephone contact from us or from select trusted third-party vendors only with information regarding new products and services or upcoming events, as well as customer service calls from our Member Services Department. If you do not wish to receive such telephone calls, please let us know by calling us at the above telephone number or by sending your request to us via e-mail or postal mail at the addresses at the top of this page.
When making your request, please provide us with your name and phone number so we can accurately fulfill your wishes.


Third-Party Advertisers
We do not partner with or have special relationships with any ad server companies.


Changes to Our Privacy Policy
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our website periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the above telephone number or by sending your request to us via e-mail or postal mail at the addresses at the top of this page.


Accessing Your Personal Information
Upon request we will provide site visitors with access to a description of the information that we maintain about them. Consumers can access this information by calling us at the above telephone number, and then verifying to Customer Care Department security information known only to you, prior to your receiving access to the requested data.


Correction of Factual Inaccuracies
If there are factual inaccuracies in any information that we maintain about you that you wish to correct, please notify Customer Care Department at the above phone number.


Website Security Precautions
With respect to website security, when we transfer and receive certain types of sensitive information, such as financial information, we redirect visitors to a secure server. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site.


Our Commitment to Children's Privacy
Because the privacy of children's information is especially important, we do not knowingly collect information from persons under the age of 18, and this website is not structured to attract anyone under that age.


Accountability
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.