Skip to main content

Phone Orders & Customer Service

U.S.: 1.800.371.3515

Canada: 1.855.429.2616

Express Help Forms

Select the applicable link to begin an Express Help request. Response times may vary.

Item Replacement Request
Sponsor/Enroller Change Request
Shipping Update Request

Member Services

Monday–Friday, 7 a.m.–7 p.m., MT
Saturday, 8 a.m.–5 p.m., MT

During times with high call volume, the queue may shut down early once the maximum capacity for calls is reached for the day.

Leadership Services

Monday–Friday, 7 a.m.–7 p.m., MT

Saturday, 8 a.m.–5 p.m., MT

We will provide a callback feature during times with high call volumes.

Live Chat Support

Live Help for the US market can be accessed by clicking on the blue “Chat” icon on the bottom right of the page.

Monday–Friday, 7 a.m.–7 p.m., MT
Saturday, 8 a.m.–5 p.m., MT

Email Support

When emailing Young Living, please include your first and last name, brand partner number, and 4-digit PIN/security code so we can help you as fully and quickly as possible.

Customer Service
custserv@youngliving.com

Product Questions and Support
productsupport@youngliving.com

Compensation Plan and Commission Questions
compplan@youngliving.com

Personal Website Technical Support
custserv@youngliving.com

*Due to high email volume please expect extended delays in response times.

Asian-Pacific NFR (Not for Resale) Support

Live Help Asian-Pacific Not for Resale, please click here. Our chat hours are 9am-6pm (MY)

APAC NFR WhatsApp: 1.801.609.6487, please click here to chat.

For additional support feel free to send an email to these inboxes:

Asian-Pacific NFR
Asian-Pacific NFR Shipping Issues

South Africa Support

Click here for Live Help for NFR inquiries for members located in South Africa. Monday - Friday, 3:00 p.m. - 10:00 p.m., SAST

For additional support, feel free to send an email to internationalsupport@youngliving.com

Fax Orders

1.866.203.5666 (toll-free Canada & U.S.)
1.801.418.8800

Experience & Will Call Centers

GHQ Experience Center:

Monday–Friday, 9 a.m.−6 p.m., MT

Spanish Fork Will Call:

Monday–Friday, 9 a.m. –5:30 p.m., MT

Global Headquarters Young Living Essential Oils

1538 W. Sandalwood Dr.
Lehi, UT 84043

Phone: 1.801.418.8900

Fax: 1.866.203.5666 (toll-free) / 1.801.418.8800 (local)

Click here for International Office information