Young Living is proud to stand by its Inclusion and Anti-Discrimination Policy (IAP), as described herein. The IAP applies to member account customers as defined in Young Living’s Policies and Procedures (P&Ps). Young Living does not seek to infringe on the free speech, personal views, or sincerely held religious beliefs of any of its members. Young Living appreciates and celebrates the diversity of its millions of members from all around the world. Young Living also recognizes that its businesses builders are independent distributors and are thus not subject to the same standards as what would be expected of employees.

At the same time, it is crucial to Young Living’s brand and business that members from all walks of life feel comfortable using our products and building their businesses with us. This particularly includes individuals and families who are also members of minority groups which have historically been subjected to exclusion, discrimination, or violence. Young Living’s commitment to inclusion and anti-discrimination is not limited to merely condemning racism or other overt acts of discrimination. Rather, Young Living’s expectation for itself and for its members is that all participants in the Young Living family work to actively build an environment that is not only tolerant but actively welcoming for people of all backgrounds. Members should be mindful that even if no one in their Young Living organization has voiced any concerns regarding inclusion, that does not mean that there is no room for improvement or further leadership on this issue within that organization.

This IAP strictly prohibits members from engaging in any public statements or actions which express, support, or promote Violence, Hate, or Exclusion (as defined in this IAP and interpreted in Young Living’s sole discretion) against a specific age, race, color, religion, sexual orientation, gender identity, national origin, physical or mental disability, ancestry, protected veteran status, or any other characteristic outlined in anti-discrimination laws. This prohibition may extend beyond a customer’s Young Living-related statements or actions insofar as is necessary to protect our Young Living’s values, brand, and business and in order to comply with state and federal laws and regulations, each in Young Living’s sole discretion. Violations of the IAP is a material breach of the Agreement (as defined in the P&Ps).

We ask our members to respect that the IAP is not an avenue for the settling of personal grievances or mere differences of opinions between account customers. Reporting a fellow account customer for a violation of the IAP simply due to an interpersonal conflict or disagreement distracts from the seriousness of purpose behind the IAP. Even in today’s polarized world, we ask our members to remember that reasonable people may differ on many topics. This IAP does not require any members to change their opinions or positions on any cultural, political, or religious topics but it does require members to abide by the prohibitions on certain behaviors as described herein.

Regardless of the reason, Young Living will not tolerate any instances of a member harassing another account customer with cyberbullying, cyberstalking, threats of violence, workplace interference, doxxing, etc. Members who engage in such behaviors may have their customer accounts with Young Living suspended or terminated, at Young Living’s sole discretion. Members who are concerned that another fellow account customer may have violated the IAP should report the incident to Young Living for review rather than attempting to take the matter into their own hands.

Lastly, Young Living reminds all its members that there may be statements or actions which are offensive, in poor taste, or display poor judgement even if such statements or actions are not technically in violation of the IAP. Young Living requests and recommends that all its members exhibit grace, kindness, patience, and good judgement when interacting with other account customers or with anyone else. Young Living asks all of its members to remember that other members of their communities and Young Living organizations may (rightfully or wrongfully) perceive an account customer as an ambassador of the Young Living brand and values even when the member is engaging in statements or actions unrelated to his or her Young Living business. As such, uncharitable or divisive words or deeds by a member can impede the dream of our founder D. Gary Young: to bring the power of natural, premium-quality essential oils into every home in the world.

• Zero Tolerance: Under a policy of Zero Tolerance, once Young Living has concluded its review of the incident and concluded that the IAP was violated, Young Living will immediately provide notice that the account customer has breached the P&Ps and that Young Living is suspending a the member’s account for a thirty day suspension hold (also known as a cure period) once it has concluded a review of the incident. This suspension cure period is presumed to lead automatically to eventual permanent termination of the customer’s account, at Young Living’s sole discretion. Young Living reserves the right to skip the suspension cure period and instead move to immediately terminate the customer’s account. During the suspension cure period (if any) the offending account customer may potentially (at Young Living’s sole discretion) be granted the opportunity to appeal the decision with Young Living in order to avoid termination. In addition to the possibility of termination, Young Living also reserves the right to instead or additionally apply other sanctions including but not limited to commission paycheck reductions or eliminations for specific payment periods, mandating diversity/sensitivity training, etc. Young Living reserves the right to terminate any accounts which, in Young Living’s sole discretion, fail to abide by the terms Young Living has mandated for the cure period.
• Violence: Threatened or actual physical violence, as well as ongoing verbal or digital harassment/stalking.
• Hate: Intentional and malicious statements which demean or stereotype other individuals or groups on the basis of legally protected characteristic(s) (as described in the IAP).
• Exclusion: Prohibiting or discouraging a member from participating in the same activities (or to the same extent) as other account customers in an organization simply due to the account customer’s legally-protected characteristic(s) (as described in the IAP).