All Philippine based members can avail on Quick Order all the bundles and products featured in the 2021 Holiday Catalog from October 22, 11 a.m. until supplies last. Non-YLPH members are not eligible to purchase from the YLPH Holiday Catalog.

A special category called “2021 Holiday Catalog” will be created in the Quick Order Catalog in your Virtual Office (VO). This will house all the holiday special bundles and products.

Shipments for all holiday catalog orders will start on October 25, 2021. Standard delivery schedule will be followed. View the current delivery schedule here: bit.ly/YLPH-Updates

No, the Holiday Catalog offers are on Quick Order only. ER points may not be used to purchase any item. You may pay via credit card, Dragonpay, Account Credits, or Cash on Delivery.

Yes, you may include any other regular products together with your Holiday Catalog orders. Note that all the orders are under Quick Order.

Yes. All orders of at least 250 PV in a single order during the Holiday Catalog promo period will include the free PV promo items too. The PV items for the month are Idaho Blue Spruce 5ml for 250 PV and Frankincense 5ml & Sweet Aroma Diffuser for 350 PV.

It is highly advisable that you open your Holiday Catalog orders within 48 hours from the time of delivery. Inspect the items right away. In case of defective or broken items, kindly send an email to custserv.ph@youngliving.com with the following details:

a. Member ID

b. Order ID

c. Video that shows the defect on the item/s received

d. Photo of the invoice beside or behind the defective item. Make sure these 2 are just taken in 1 photo file

We will only honor product related complaints within 7 days from delivery. Any complaints beyond this time will be considered invalid. We will only replace items if the issue or cause of breakage was due to factory defect or courier mishandling. Product replacement will follow the regular policy. Note though that these are limited time offers. We cannot guarantee that there are stocks still to replace the original order/s with exactly the same item. We may offer corresponding substitutes as necessary.

You are encouraged to open and inspect the items before sending out as gifts to family and friends. In case of defective or broken items, kindly send an email to custserv.ph@youngliving.com with the following details:

a. Member ID

b. Order ID

c. Video that shows the defect on the item/s received

d. Photo of the invoice beside or behind the defective item. Make sure these 2 are just taken in 1 photo file

We will only honor product related complaints within 7 days from delivery. Any complaints beyond this time will be considered invalid. We will only replace items if the issue or cause of breakage was due to factory defect or courier mishandling. Product replacement will follow the regular policy. Note though that these are limited time offers. We cannot guarantee that there are stocks still to replace the original order/s with exactly the same item. We may offer corresponding substitutes as necessary.

Please reach out to our Member Services team for any VO and payment concerns you may have. An agent will help you in processing your order. Note though that Holiday Catalog offers are limited life items and there is a chance that some bundles and products might go out of stock fast. It is highly recommended that you settle any payment concerns immediately.

Reach out to our Member Services Team through the following channels:

• Live Help: bit.ly/YLPHChat

• Hotline: 8249-9555

• Email: custserv.ph@youngliving.com

Member Services will process orders from 10 a.m. – 6 p.m.

After signing up with any available PSK, you may add any Holiday Catalog item before checking out.

Inactive members are welcome to avail of this promotion. To reactivate, click this link: bit.ly/PH-Reactivate. Or you may get in touch with Member Services Hotline (632) 8249 9555 from 10 a.m.– 6 p.m.

Reminders for inactive members who will request for account reactivation:

a. For faster processing, please prepare your member ID, PIN, sponsor and enroller information.

b. If you have been inactive for 6–24 months, you only need to place a purchase of at least 50 PV either on Quick Order or Essential Rewards. If you have been inactive for more than 24 months, you need to either purchase a Premium Starter Kit or any products worth at least 100 PV.

c. Account holders, and not their upline, should be the one requesting for reactivation via phone call.

Yes, the Holiday Catalog items you purchased will be considered to reactivate your account.